Customer Testimonials

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DealerRater Jan 11, 2025

Honest and upfront about pricing. Friendly staff and answered any questions I had. They made sure I left happy and that I had all the knowledge I needed. Thoroughly went over warranty and other information about the vehicle.

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Google Jan 11, 2025

I have purchased 8 BMW’s from Motorwerks of Barrington. Always a pleasant experience.Eric Swanson, BMW Service Specialist, is my go to guy for my maintenance,repairs and warranty needs. Always excellent customer service with personal concerns. Thanks Eric.

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Google Jan 11, 2025

Had an excellent experience with BMW Barrington service department. Was greeted upon arrival promptly and the facility is an excellent condition. The waiting room wasn’t excellent condition. I also spend time test driving cars with sales rep Mark Smith. I would definitely recommend this facility and team.

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Google Jan 11, 2025

Could not be happier would definitely recommend thank you

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Google Jan 11, 2025

My wife and I had an excellent experience working with Jorge Torres Gonzalez at Motor Works and highly recommend him to anyone shopping for a used car, even beyond BMWs. As a BMW enthusiast, we started our search there and were fortunate to meet Jorge. He was knowledgeable, professional, and patient, addressing all our questions without any pressure. Even though we ended up purchasing a used Audi from Porsche, Jorge guided us through the entire process—from the test drive to finalizing the purchase—making everything seamless and stress-free. If you want a straightforward, hassle-free car-buying experience, Jorge is the ...

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DealerRater Jan 11, 2025

my experience buy a car with Jonathan was fantastic, it was quick, no hassle and he answered all my questions.

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Google Jan 11, 2025

Arkadiusz was great, best experience ever! Love my new QX50!

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Google Jan 10, 2025

Isabella in Honda Service did a fantastic job! Will always ask for her when I come in for service!

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Google Jan 10, 2025

I found my preferred vehicle online the night before, arrived at 11AM and was driving out by 130PM. My agent, Tommy Bunko, made the process easy and enjoyable. The commission-free set-up of this establishment creates a customer focused atmosphere for all the right reasons. As a lifetime customer, I will be recommending Motor Werks to everyone searching for a stellar deal. ⭐

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DealerRater Jan 9, 2025

We truly had the BEST experience at Motor Werks Honda in Barrington with purchasing a new car with Jim Rubey as our sales representative. He was very professional, friendly, informative, and knowledgeable. It was such a smooth process. We really appreciated Jim giving us a crash course on all of the technology and functions of the car before we left too. I will definitely recommend Jim to our friends, neighbors, and family. Also the showroom was inviting, clean, and friendly. There were many new cars and models to look at. The Dealership also has an actual Starbuck's Coffee shop ...

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DealerRater Jan 9, 2025

Matt was great over the phone and in person, he helped us a lot with everything and made our purchase super easy. The whole experience was great, we will definitely be back and highly recommend the dealership to friends and family. Thanks a lot for everything!

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Google Jan 8, 2025

Jonathan Martinez from Honda Motor works was amazing during our most recent experience. He was honest, trustworthy, knowledgeable and understanding. He showed us many options based on our wants. Even when we weren’t 100% sold on the car, he let us go on an extended test drive . We have gone through Jonathan twice in the past 3 years! He has gone above and beyond all our expectations each time! Highly recommended!!

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Google Jan 7, 2025

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Google Jan 7, 2025

Came for an oil change. Get free video inspection. Thanks Robert.

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DealerRater Jan 7, 2025

Jonathan went above and beyond showing us around recently. He listened to our needs and was very knowledgeable with everything we asked. Even when we weren’t 100%, he let us take it for an extended test drive. This was our second car from Honda at Motorworks in the past 3 years, and Jonathan assisted us both times. I highly recommend the dealership but also Jonathan Martinez. He was exceptional once again!

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DealerRater Jan 7, 2025

Enrique made the whole process smooth. Gave me all the information I needed and worked with me on giving me a good deal. I couldn't recommend more.

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Google Jan 6, 2025

Enjoyed my experience here. Very nice dealership with several options. Enrique and Rad made sure everything went smoothly. I would definitely recommend!

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DealerRater Jan 6, 2025

Justin is a very professional worker who works to meet the customer’s needs. He is an honest working individual who excels in customer service.

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DealerRater Jan 6, 2025

My visit for maintenance and an oil change was outstanding. Eric Phillips was very professional and accommodating, and service was carried out in a very timely manner. I appreciated the very nice waiting area (although the TV was not working), having the car washed, and the complete report both from Eric and the written report. BMW of Barrington can’t be beat for service.

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Google Jan 5, 2025

I had a great experience at Motor Werks Honda The staff was kind, especially Tom. Super welcoming, and never made me feel pressured to make a purchase. They truly understood that I was just there to look around and test drive something different from what I'm used to. The team was patient, answered all my questions, and made the process enjoyable and stress-free. I appreciated their professionalism and respect for my situation. I’d highly recommend this dealership to anyone who values a no-pressure, customer-focused approach!

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Google Jan 5, 2025

Fantastic experience. Chris was very nice and helpful. Donnie helped my wife and I get setup in the car with all the phone features and links. I would recommend them to anyone looking for a good car buying experience.

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DealerRater Jan 5, 2025

The showroom was beautifully maintained and the staff were friendly polite and humorous. The cafe was a nice touch.

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DealerRater Jan 3, 2025

Eric is the best and professional service advisor. Thank you for your best service. I'm willing to travel 1 hour to barrington because of him of course also they have great and comfy facilities.

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Google Jan 3, 2025

I felt very comfortable throughout the entire process. Daniel assisted us and thoroughly answered all of our questions. Overall, I was very pleased with the experience. We felt confident in the discussed price and appreciated the friendliness and helpfulness of the staff.

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Google Jan 3, 2025

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Google Jan 1, 2025

I found an i5 M60 on CarGurus that I loved and inquired about it on their website. I was immediately reached out to by Barrington BMW and set up appointment see the car the same day. Amazing experience from start to finish yesterday. If you find yourself looking for a BMW, THIS is the place to go and ask for MOON. My Advisor, Moon, was fantastic to work with. Not salesy at all and doesn’t try to push you into anything. He worked with me on the different options that made sense, we arrived at where I needed to ...

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DealerRater Jan 1, 2025

I cannot say enough about Jonathan Martinez! He was such a pleasure to work with! He took his time with us and helped us with our purchase of a brand new Honda Accord Hybrid Touring! Jonathan was extremely knowledgeable about all things, Honda! He listened to us and helped us land a great deal...zero pressure! Following our purchase he spent a lot of time showing us how the car worked with all its bells and whistles! He even shared a YouTube video with us that he had created on his own time to help us in the future! Jonathan ...

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DealerRater Dec 31, 2024

Super friendly staff, great amenities, easy to work with, the cars are well taken care of.

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Google Dec 31, 2024

Excellent service. Fast response and great team work.

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Google Dec 31, 2024

Went here to purchase a used crv and our sales associate, Daniel, did a great job to make sure we went home with a car we loved. The first car we looked at didn’t fit our needs or our budget, but he found us a car that worked much better for us.

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DealerRater Dec 31, 2024

The experience was amazing. Jonathan was answering my questions even before I had a chance to ask. Everything was upfront and honest. This was the best experience I had buying a car. I will definitely be coming back again.

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Google Dec 30, 2024

Branden Chung and Zain Merchant were great to work with. I was in and out right away. The buying process was smooth, pricing was fair and accurate. Highly recommend working with the team at BMW of Barrington.

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Google Dec 30, 2024

Justin was very helpful! Great place to get service done on your car!

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Google Dec 30, 2024

Very happy with their service as always!

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Google Dec 29, 2024

Everyone at BMW of Barrington was welcoming and helpful as we were in the market for a new car. Peter Archos helped guide us in our purchase and made the buying experience go smoothly. We are happy with our vehicle choice and also thankful for, Donnie, who showed us how to use all the features of the car.

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Google Dec 29, 2024

Great experience, Peter was fantastic.

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Google Dec 28, 2024

I really appreciate the sales experience with Taylor Lehotan. The process was efficient and seamless. It was well worth the 60 miles driven to purchase from them, bypassing several other Infiniti dealerships.

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Google Dec 28, 2024

I had the pleasure of working with Ryan Freeman. He is one of the most proficient, acquainted, and extremely helpful client advisors at BMW of Barrington. Thank you, Ryan, for all your hard work. BMW of Barrington: Best Customer Service. 10/10 highly recommend.🤩

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Google Dec 27, 2024

One of the best places to find your dream car! If your ever hesitant to find a good dealer then look no further. this is the place you can trust. Highly highly recommend. They literally have the best cars with the best deals.

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Google Dec 27, 2024

CJ was professional, soft spoken, and personable in his interactions. He went above and beyond to advocate for us. What a pleasureable experience! Thank you.

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DealerRater Dec 27, 2024

Alyssa was very helpful throughout the process, and I was able to land a nice deal on an Honda Odyssey.

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Google Dec 26, 2024

Great dealership, easy deal no pressure.

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DealerRater Dec 26, 2024

Excellent service department. Always dependable work. I like the inspection video they send you. Clean and comfortable waiting area.

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Google Dec 26, 2024

We just purchased our 2nd car from Motor Works Honda. It’s a CR-V Hybrid and so far we love it! Tommy Bunko made the purchase easy and even delivered it to us.

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Google Dec 24, 2024

We recently bought a car from Motor Werks in Barrington and had an exceptional experience. Peter Jakob, our sales associate, was incredibly professional, patient, and thorough, explaining everything about the car. The whole process was smooth, with no haggling, and we got a fantastic deal. Highly recommend Motor Werks!

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Google Dec 24, 2024

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DealerRater Dec 24, 2024

I’ve never been in such an accommodating hospitable dealership. Lucas from Honda is excellent to work with. From the first interaction over the phone, he always was so gracious with me and my situation. I fell in love with my 2025 Honda Civic Sport Hybrid. Thank you again Lucas for the support. I would love to work with you in the future.

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Google Dec 24, 2024

A good dealership, the manager Peter Kashuba, helped us choose a car, I recommend Motor Werks them the best

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Google Dec 23, 2024

Bob is great. Highly recommend him and whole team at motor werks! They really take care of you and your car.

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DealerRater Dec 23, 2024

I recently purchased a 2025 Honda Pilot from this dealership, and I couldn't be happier with the experience! Their service was incredibly family-friendly and quick. The prices were very negotiable, and our salesperson, Kurt Willner, made the entire process smooth and pleasant. He explained all the financing options clearly, making it easy for us to make decisions. Thanks to Kurt and the team, buying our new car was a stress-free and enjoyable experience.

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Google Dec 23, 2024

I recently purchased a 2025 Honda Pilot from this dealership, and I couldn't be happier with the experience! Their service was incredibly family-friendly and quick. The prices were very negotiable, and our salesperson, Kurt Willner, made the entire process smooth and pleasant. He explained all the financing options clearly, making it easy for us to make decisions. Thanks to Kurt and the team, buying our new car was a stress-free and enjoyable experience. Highly recommend!

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Google Dec 23, 2024

Lucas was great to work with! I was purchasing from out of state, so we were able to work out most of the details remotely before coming into the dealership to finalize everything. He made the whole process go smoothly. I highly recommend Lucas!

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DealerRater Dec 23, 2024

Lucas was great to work with! I was purchasing from out of state, so we were able to work out most of the details remotely before coming into the dealership to finalize everything. He made the whole process go smoothly. I highly recommend Lucas!

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DealerRater Dec 23, 2024

This would be our second car that we bought from motorwerk and we couldn’t be happier to choose this place to buy our Honda. Matt was great to work with and helped us to pick the best car that fits our needs and budget. Highly recommend 🙂

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Google Dec 22, 2024

Great customer service. Very helpful with all my questions. No pressure tactic

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DealerRater Dec 22, 2024

John was very helpful and explained all the features of the car. He has the knowledge to answer my technical questions and even drove the car to my home.

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Google Dec 22, 2024

Excellent service and care by Frank Yang my salesman, buying 2022 Tesla Plaid. I am in Wisconsin, and despite the distance, information was provided in a timely and good way. Price was fair. When we drove down to pick up the car, things were explained well, but before leaving, Frank was going through the car explaining it to me, and noticed one tire pressure was low. Service found it leaking. They bought TWO new (expensive) matching tires, mounted and balanced, AND delivered the car the next day to me up in Wisconsin at the exact time I was available lunch hour. ...

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Google Dec 22, 2024

Just purchased a new Honda EV with motor werks. I worked with Alyssa she was exceptional. Her knowledge and customer service were amazing. She was no judgement and gave so many different options to me over the phone a few days prior to my appt. Most my deal was done over the phone and even a trade estimate. Once I came to my appt She explained everything including my finance paperwork and had me in out and on my way within 1 hour. I drove 30 min out of my way and got a better deal and service. It was great to ...

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DealerRater Dec 20, 2024

Alyssa was very professional and made the transaction very smooth. I would refer her to everyone in my family along with my coworkers when looking for a new car. This was the easiest car buying transaction I have had in my life. I have bought many cars in the past and have never had such a great experience thank you Alyssa for all your help and look forward to doing business with you in the future.

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Google Dec 20, 2024

Had a great purchasing experience with Sales advisor James. He was very knowledgeable about the brand and products offered. Being new to the BMW family James ensured my first time purchase was smooth, all questions were answered, and I left satisfied. I would recommend him to anyone looking to make a purchase at this dealership. Thank you J!

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DealerRater Dec 20, 2024

Our vehicle purchase experience was good. We appreciate Jim Rubey walking us efficiently through the process.

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Google Dec 19, 2024

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DealerRater Dec 19, 2024

Purchased and new Honda CR-V with the help of Alyssa Yurgil our sales person. She was great made the purchase process easy and pleasant. I would recommend she to anyone looking for a new car.

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Google Dec 19, 2024

I just purchased my second car from Motor Werks this purchased was handled by Alyssa Yurgil, from the moment we walked into the dealership the whole car buying process became easier. She listened to what we where looking for and offered a test drive and to get our trade-in appraised. You know how once a dealer gets the keys for you car it is work to get them back, this was not the case with Alyssa. We talked about the options on the car I told her we where still debating which car brand we wanted an that we needed ...

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Facebook Dec 19, 2024

Their service department is the best. Erik Swanson has been our advisor for many years and always takes really good care of us and our three cars. It’s a little bit longer a drive to service there but worth it. Trust is very important and that’s what makes a good advisor.

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Google Dec 18, 2024

How can you compare any dealership in Illinois with Motor Werks ?? A top-notch place to get a great deal on a great automobile!! Jim Rubey was a sensational Representative of Honda! Leased a 2025 CR-V on Saturday the 14th of December. NO PRESSURE, and he was patient and so professional, when going over the cars' features. I am SO HAPPY with my this car, and Jim made it so easy and actually, a fun transaction. Great job, Jim - and, of course; MOTOR WERKS !!

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DealerRater Dec 18, 2024

Kurt Wilner is great to work with. He made the One & Only sales process go very smooth and easy. This is my second lease from Motor Werks and I will definitely be back for the next one.

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Google Dec 18, 2024

I leased my new accord here. Kurt Wilner is fantastic. He made the entire process extremely easy. The One & Only sales process is so fast, and I don't have to sit with multiple people to complete the sale. The managers Aleks Keric, Aaron Bulinski, and Rad Arsic all went above and beyond. I couldn't be happier with the new car. This is my second Accord lease from Motor Werks, and I will definitely be back for my next one. Thanks again.

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Google Dec 18, 2024

I wanted to share how wonderful Isabella Wiechec was during my visit to the dealership. She was so attentive, making sure I was comfortable while waiting in the lounge. She kept me informed about the wait time and any updates, which I really appreciated. Her professionalism and care truly stood out.

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Google Dec 18, 2024

I had a great experience with Alex buying my first official car on my own. He was very helpful walking through the process in detail. The team at Motor Werks was super accommodating and professional. I had a great experience and would highly recommend them if you are in the market!

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Google Dec 17, 2024

Nice and warm place, if you are thinking about to get a car, don’t waste your time and just deal with Lucas. Very effective experience!

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Google Dec 17, 2024

Great experience with Isabella

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Google Dec 17, 2024

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Google Dec 16, 2024

Buying a car can be stressful, but my experience at Motor Werks Honda was anything but. Kacper made the process so easy and enjoyable. He was very informative and answered all my questions. The 2019 CR-V I purchased is everything I wanted and more. I'm thrilled with my purchase and will definitely return for my next car

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DealerRater Dec 16, 2024

I had the excellence experience with Tom and highly recommend Tom as sales advisor for car purchasing process.

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Google Dec 15, 2024

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DealerRater Dec 15, 2024

Jim made our car buying experience very pleasant. Our son is going to enjoy his new Civic for a long time.

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Google Dec 15, 2024

Purchased a CPO i4 remotely, and Brando made the experience very easy, the car arrived at my house just over a week after first contact. Excellent service throughout the entire process!

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DealerRater Dec 15, 2024

Very nice people, Jonathan was great and helped me understand the vehicle I was in even more.

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Google Dec 15, 2024

This place was great! Daniel was super helpful and I never felt like he was pressuring me. Was made to feel at home. Everyone working there was friendly. Highly recommend!

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Google Dec 14, 2024

This is the second X5 I’ve bought at Motorwerks and this experience was even better than the first. James was a real professional when I picked this custom 2025 X5. Very responsive and answered all of my inquiries quickly. He even accommodated my special request for a cool car reveal, apparently one of their first ever. THAT is what I call an exceptional customer experience. First class service from a first class dealership.

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DealerRater Dec 14, 2024

After dealing with negative experiences at a few other dealerships, I was so happy to meet Kacper at Motorwerks! He was cordial, honest, and extremely helpful during the entire car buying process. As this was my first car purchase, I had a lot of questions. Kacper answered them truthfully and in detail. He even continued to follow up with me via text afterwards. I’m already recommending the business to family and friends!

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Google Dec 13, 2024

Just bought a CRV hybrid. I had a great experience, and John was very helpful.

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Google Dec 13, 2024

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DealerRater Dec 12, 2024

We bought 2 new cars with Peter within 5 months. Peter has been great to work with. He was very attentive, patient, very knowledgeable and very responsive. I recommend everyone to buy from him. Thanks Peter!

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Google Dec 12, 2024

Went to Motor Werks in search of a new Honda. I scheduled my appointment online and shortly afterwards Tommy contacted me to confirm the vehicles I was interested and our appointment. At our appointment Tommy greeted us and walked us through the different trim levels, options, etc. and took the time to explain everything in detail. Once I had an idea on what I was looking to test drive, he verified what I was looking for was available on the lot and had them pulled up for the test drive. Once I had the vehicle selected, he made the purchase ...

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DealerRater Dec 12, 2024

I had the pleasure of working with Isabella Wiechec at the Motor Werks Honda Service Department in Barrington, and I cannot recommend her enough! Isabella informed me about an axle leak repair that needed attention and went above and beyond to help me get the necessary part and schedule the service. Her professionalism, attention to detail, and ability to clearly explain the issue and the solution were outstanding. She made the entire process seamless and stress-free, demonstrating an exceptional level of customer care. Thanks to Isabella’s excellent service, I am now a new customer who will soon become a ...

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Google Dec 12, 2024

This morning my Honda Odyssey engine light came on when I drove from Minnesota to Chicago. I called Motor Werks Honda and they immediately set an appointment for me to check that issue. It was Isabella who took care of my Honda Odyssey from beginning to end. She explained to me thoroughly what exactly happened in my car and what was the solution. What a nice lady she is! I will definitely come to Motor Werks Honda next time when my Odyssey needs service in Chicago!

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DealerRater Dec 12, 2024

This is my 3rd time leasing a Honda from Moterwerks Barrington. It was a pleasure working with Lorena.

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Google Dec 11, 2024

I've recently pulled a muscle in my back but desperately needed air in my tires. I knew bending down to do it myself would be too painful. I pulled into the service area and a man pulled out a pump and took care of all four tires. Thank you for your kindness and service!!!!

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DealerRater Dec 11, 2024

Great experience! Kacper went above and beyond. We were undecided between a Pilot and another vehicle and he let us keep the vehicle for an extended test drive. This really sold us! When it came time to buy, he came in on his normal day off and stayed past closing to fit our schedule and get the deal done. The whole experience was extremely smooth and we would definitely buy here again.

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DealerRater Dec 11, 2024

Awesome Job Kurt Willner and the Motor Werks team. Bought a new CRV and the deal went smooth from start to finish. This is the place to buy your next new car.

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Google Dec 11, 2024

Awesome Job by Kurt Willner and the Motor Werks team. Bought a new CRV and everything when very smooth from start to finish I would recommend them if you are looking for a new car.

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DealerRater Dec 10, 2024

I recently purchased a vehicle from Peter Jakob at Porsche Barrington MotorWorks, and the entire experience was outstanding. Like many people, I’ve always approached car buying—especially at dealerships—with a bit of skepticism. The idea of negotiating or encountering unfair pricing can make the process feel overwhelming. However, my experience with Peter completely changed that perspective. Peter was extremely knowledgeable about the car I chose and also took the time to walk me through other options in their inventory. What stood out the most was how transparent and non-pushy he was, which made the process smooth and stress-free. ...

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Google Dec 9, 2024

Great buying experience. I really hate buying cars (and I’ve bought quite a few) but BMW of Barrington make the experience pleasant. Our sales rep, Brandon, was very patient, listened to our questions/needs and responded promptly to all of them. I would recommend them to anyone.

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Google Dec 9, 2024

(Translated by Google) Feedback in Ukrainian: Recently purchased a vehicle from BMW Barrington and have been very pleased with the service! We especially want to thank Brandon, who listened to our wishes with great understanding and went out of his way to help us find the perfect car. The purchase process was quick, convenient and pleasant. We recommend this dealership to anyone looking for quality service and professionals! Review in English: We recently purchased a car from BMW Barrington, and we couldn't be happier with the service! We want to give a special thanks to Brandon, who listened to ...

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DealerRater Dec 9, 2024

Fantastic experience overall. Peter was a pleasure to work with. He was knowledgeable and pleasant. Made the whole experience engaging with no pressure.

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Google Dec 9, 2024

Overall great experience. Worked with Brando on leasing an i4 E35. Quick to response from the initial inquiry to finalizing negotiation over email before coming over for a test drive.

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Google Dec 9, 2024

Had an amazing experience selling our vehicle at Motor Werks. We were contacted by Terra after getting our KBB offer online and set up an appointment to come by. Initially we had the vehicle inspected at the BMW dealership, however we sold our vehicle at the Cadillac side of Motor Werks. Both dealerships had friendly and professional staff. Terra helped us through the whole process from start to finish. We want to thank you for giving us a great offer on our vehicle and making the selling process so easy. Thank you very much Terra and the staff at Motor ...

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Google Dec 8, 2024

I’ve purchased 2 vehicles from Chris Roehm at BMW of Barrington. He’s the best! I would definitely recommend this dealership.


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