Ask for Daniel Moldovan at Barrington BMW! I had the best car-buying experience thanks to him. He was the complete opposite of a pushy salesman—he was patient, informative, and gave me the space I needed to make my decision. He was extremely professional. I am a retired salesperson so I appreciated his style. Daniel made the buying experience easy and enjoyable.

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Nicko was a great salesman, and Ziggy is an incredible manager. Both made my car buying experience positive and easy to complete. This is my 3rd CRV. I will definately return to Motor Werks Honda for future business.

Read at DealerRater

Worked with Jon it was an easy process to purchase a new Honda Pilot black edition!

Read at DealerRater

My wife and I purchased our first car here. We arrived after work and Dakota stayed late to make sure we were taken care of and drove off the lot same day with our new CRV. The process was easy and smooth, and the follow up support is great as well. We’re very happy with our experience and didn’t feel any of the traditional car buying sales pressure here. Thank you!

Read at DealerRater

Dakota and everybody at MotorWerks made this a super pleasant buying experience. Bought a brand new 2026 Civic SI, I already knew exactly what I wanted and they were the only dealer who was able to give me a get me the deal I wanted. Let me do most of the process over the phone and just had to stop by for a hour and a half on a Saturday to finish paperwork and pickup the car. They have a super cool facility also with all the dealers definitely worth checking out.

Read at DealerRater

Matt is not your typical car salesman. He is very friendly and very knowledgeable about vehicles and is also helpful when comparing Mercedes to competing options. It’s a low pressure, high touch experience and Matt makes the whole process easy to understand.

Read at DealerRater

Very knowledgeable and straight forward. Well spoken. Very familiar with vehicles and options before and after the sale!

Read at DealerRater

Matt was wonderful! He patiently answered all our questions and helped us out immensely. i found the exact car I wanted and completed the entire process within 2 days!

Read at DealerRater

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, ... Read More

Full review text opened.

DealerRater - Jun 10, 2026

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, Andrew, who appeared unfamiliar with many of the details and did not seem invested in ensuring a smooth customer experience. One of the biggest issues involved my license plate transfer. Prior to my arrival, I provided my registration and clearly requested that my existing plate be transferred. When I reviewed the paperwork, I discovered that a new plate had been ordered and charged instead. I was assured the issue would be corrected, but more than a month later I still do not have a clear answer regarding the status of my plate transfer or reimbursement for the fee I was incorrectly charged. I also have not received reimbursement for the Uber ride from the airport to the dealership, despite being told that it would be covered. Another disappointment was the lack of communication regarding warranty options. Questions I asked could not be answered without repeated trips back and forth to the finance department, and I later learned there were warranty coverage options available that were never fully explained during the purchase process. Perhaps most disappointing has been the lack of response from management. I contacted the Pre-Owned Sales Manager, Darren, multiple times regarding these issues and was repeatedly told to wait for updates. I also contacted the General Manager by both phone and email more than three weeks ago and have yet to receive any response. While waiting at the dealership, I also noticed other customers being offered refreshments and basic courtesies while I was largely overlooked. Although minor by itself, it added to the overall feeling that my business was not valued. More than a month after my purchase, I am still waiting for answers regarding my plate transfer, reimbursement for expenses, and acknowledgment of the concerns I raised. A luxury vehicle purchase should not end with this level of uncertainty and lack of follow-up. Based on my experience before, during, and especially after the sale, I cannot recommend this dealership.

Read at DealerRater

Matt and the entire team were incredibly helpful. Since I purchased my GLC from out of state, Matt handled everything remotely to save me from making multiple trips. All I had to do was sign the paperwork and pick up the car. He also provided a very thorough walkthrough of all the vehicle features and functions. Highly recommend! 😊

Read at DealerRater

Ask for Daniel Moldovan at Barrington BMW! I had the best car-buying experience thanks to him. He was the complete opposite of a pushy salesman—he was patient, informative, and gave me the space I needed to make my decision. He was extremely professional. I am a retired salesperson so I appreciated his style. Daniel made the buying experience easy and enjoyable.

Read at DealerRater

Nicko was a great salesman, and Ziggy is an incredible manager. Both made my car buying experience positive and easy to complete. This is my 3rd CRV. I will definately return to Motor Werks Honda for future business.

Read at DealerRater

Worked with Jon it was an easy process to purchase a new Honda Pilot black edition!

Read at DealerRater

My wife and I purchased our first car here. We arrived after work and Dakota stayed late to make sure we were taken care of and drove off the lot same day with our new CRV. The process was easy and smooth, and the follow up support is great as well. We’re very happy with our experience and didn’t feel any of the traditional car buying sales pressure here. Thank you!

Read at DealerRater

Dakota and everybody at MotorWerks made this a super pleasant buying experience. Bought a brand new 2026 Civic SI, I already knew exactly what I wanted and they were the only dealer who was able to give me a get me the deal I wanted. Let me do most of the process over the phone and just had to stop by for a hour and a half on a Saturday to finish paperwork and pickup the car. They have a super cool facility also with all the dealers definitely worth checking out.

Read at DealerRater

Matt is not your typical car salesman. He is very friendly and very knowledgeable about vehicles and is also helpful when comparing Mercedes to competing options. It’s a low pressure, high touch experience and Matt makes the whole process easy to understand.

Read at DealerRater

Very knowledgeable and straight forward. Well spoken. Very familiar with vehicles and options before and after the sale!

Read at DealerRater

Matt was wonderful! He patiently answered all our questions and helped us out immensely. i found the exact car I wanted and completed the entire process within 2 days!

Read at DealerRater

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, ... Read More

Full review text opened.

DealerRater - Jun 10, 2026

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, Andrew, who appeared unfamiliar with many of the details and did not seem invested in ensuring a smooth customer experience. One of the biggest issues involved my license plate transfer. Prior to my arrival, I provided my registration and clearly requested that my existing plate be transferred. When I reviewed the paperwork, I discovered that a new plate had been ordered and charged instead. I was assured the issue would be corrected, but more than a month later I still do not have a clear answer regarding the status of my plate transfer or reimbursement for the fee I was incorrectly charged. I also have not received reimbursement for the Uber ride from the airport to the dealership, despite being told that it would be covered. Another disappointment was the lack of communication regarding warranty options. Questions I asked could not be answered without repeated trips back and forth to the finance department, and I later learned there were warranty coverage options available that were never fully explained during the purchase process. Perhaps most disappointing has been the lack of response from management. I contacted the Pre-Owned Sales Manager, Darren, multiple times regarding these issues and was repeatedly told to wait for updates. I also contacted the General Manager by both phone and email more than three weeks ago and have yet to receive any response. While waiting at the dealership, I also noticed other customers being offered refreshments and basic courtesies while I was largely overlooked. Although minor by itself, it added to the overall feeling that my business was not valued. More than a month after my purchase, I am still waiting for answers regarding my plate transfer, reimbursement for expenses, and acknowledgment of the concerns I raised. A luxury vehicle purchase should not end with this level of uncertainty and lack of follow-up. Based on my experience before, during, and especially after the sale, I cannot recommend this dealership.

Read at DealerRater

Matt and the entire team were incredibly helpful. Since I purchased my GLC from out of state, Matt handled everything remotely to save me from making multiple trips. All I had to do was sign the paperwork and pick up the car. He also provided a very thorough walkthrough of all the vehicle features and functions. Highly recommend! 😊

Read at DealerRater

Ask for Daniel Moldovan at Barrington BMW! I had the best car-buying experience thanks to him. He was the complete opposite of a pushy salesman—he was patient, informative, and gave me the space I needed to make my decision. He was extremely professional. I am a retired salesperson so I appreciated his style. Daniel made the buying experience easy and enjoyable.

Read at DealerRater

Nicko was a great salesman, and Ziggy is an incredible manager. Both made my car buying experience positive and easy to complete. This is my 3rd CRV. I will definately return to Motor Werks Honda for future business.

Read at DealerRater

Worked with Jon it was an easy process to purchase a new Honda Pilot black edition!

Read at DealerRater

My wife and I purchased our first car here. We arrived after work and Dakota stayed late to make sure we were taken care of and drove off the lot same day with our new CRV. The process was easy and smooth, and the follow up support is great as well. We’re very happy with our experience and didn’t feel any of the traditional car buying sales pressure here. Thank you!

Read at DealerRater

Dakota and everybody at MotorWerks made this a super pleasant buying experience. Bought a brand new 2026 Civic SI, I already knew exactly what I wanted and they were the only dealer who was able to give me a get me the deal I wanted. Let me do most of the process over the phone and just had to stop by for a hour and a half on a Saturday to finish paperwork and pickup the car. They have a super cool facility also with all the dealers definitely worth checking out.

Read at DealerRater

Matt is not your typical car salesman. He is very friendly and very knowledgeable about vehicles and is also helpful when comparing Mercedes to competing options. It’s a low pressure, high touch experience and Matt makes the whole process easy to understand.

Read at DealerRater

Very knowledgeable and straight forward. Well spoken. Very familiar with vehicles and options before and after the sale!

Read at DealerRater

Matt was wonderful! He patiently answered all our questions and helped us out immensely. i found the exact car I wanted and completed the entire process within 2 days!

Read at DealerRater

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, ... Read More

Full review text opened.

DealerRater - Jun 10, 2026

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, Andrew, who appeared unfamiliar with many of the details and did not seem invested in ensuring a smooth customer experience. One of the biggest issues involved my license plate transfer. Prior to my arrival, I provided my registration and clearly requested that my existing plate be transferred. When I reviewed the paperwork, I discovered that a new plate had been ordered and charged instead. I was assured the issue would be corrected, but more than a month later I still do not have a clear answer regarding the status of my plate transfer or reimbursement for the fee I was incorrectly charged. I also have not received reimbursement for the Uber ride from the airport to the dealership, despite being told that it would be covered. Another disappointment was the lack of communication regarding warranty options. Questions I asked could not be answered without repeated trips back and forth to the finance department, and I later learned there were warranty coverage options available that were never fully explained during the purchase process. Perhaps most disappointing has been the lack of response from management. I contacted the Pre-Owned Sales Manager, Darren, multiple times regarding these issues and was repeatedly told to wait for updates. I also contacted the General Manager by both phone and email more than three weeks ago and have yet to receive any response. While waiting at the dealership, I also noticed other customers being offered refreshments and basic courtesies while I was largely overlooked. Although minor by itself, it added to the overall feeling that my business was not valued. More than a month after my purchase, I am still waiting for answers regarding my plate transfer, reimbursement for expenses, and acknowledgment of the concerns I raised. A luxury vehicle purchase should not end with this level of uncertainty and lack of follow-up. Based on my experience before, during, and especially after the sale, I cannot recommend this dealership.

Read at DealerRater

Matt and the entire team were incredibly helpful. Since I purchased my GLC from out of state, Matt handled everything remotely to save me from making multiple trips. All I had to do was sign the paperwork and pick up the car. He also provided a very thorough walkthrough of all the vehicle features and functions. Highly recommend! 😊

Read at DealerRater

Ask for Daniel Moldovan at Barrington BMW! I had the best car-buying experience thanks to him. He was the complete opposite of a pushy salesman—he was patient, informative, and gave me the space I needed to make my decision. He was extremely professional. I am a retired salesperson so I appreciated his style. Daniel made the buying experience easy and enjoyable.

Read at DealerRater

Nicko was a great salesman, and Ziggy is an incredible manager. Both made my car buying experience positive and easy to complete. This is my 3rd CRV. I will definately return to Motor Werks Honda for future business.

Read at DealerRater

Worked with Jon it was an easy process to purchase a new Honda Pilot black edition!

Read at DealerRater

My wife and I purchased our first car here. We arrived after work and Dakota stayed late to make sure we were taken care of and drove off the lot same day with our new CRV. The process was easy and smooth, and the follow up support is great as well. We’re very happy with our experience and didn’t feel any of the traditional car buying sales pressure here. Thank you!

Read at DealerRater

Dakota and everybody at MotorWerks made this a super pleasant buying experience. Bought a brand new 2026 Civic SI, I already knew exactly what I wanted and they were the only dealer who was able to give me a get me the deal I wanted. Let me do most of the process over the phone and just had to stop by for a hour and a half on a Saturday to finish paperwork and pickup the car. They have a super cool facility also with all the dealers definitely worth checking out.

Read at DealerRater

Matt is not your typical car salesman. He is very friendly and very knowledgeable about vehicles and is also helpful when comparing Mercedes to competing options. It’s a low pressure, high touch experience and Matt makes the whole process easy to understand.

Read at DealerRater

Very knowledgeable and straight forward. Well spoken. Very familiar with vehicles and options before and after the sale!

Read at DealerRater

Matt was wonderful! He patiently answered all our questions and helped us out immensely. i found the exact car I wanted and completed the entire process within 2 days!

Read at DealerRater

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, ... Read More

Full review text opened.

DealerRater - Jun 10, 2026

⭐☆☆☆☆ I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability. Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, Andrew, who appeared unfamiliar with many of the details and did not seem invested in ensuring a smooth customer experience. One of the biggest issues involved my license plate transfer. Prior to my arrival, I provided my registration and clearly requested that my existing plate be transferred. When I reviewed the paperwork, I discovered that a new plate had been ordered and charged instead. I was assured the issue would be corrected, but more than a month later I still do not have a clear answer regarding the status of my plate transfer or reimbursement for the fee I was incorrectly charged. I also have not received reimbursement for the Uber ride from the airport to the dealership, despite being told that it would be covered. Another disappointment was the lack of communication regarding warranty options. Questions I asked could not be answered without repeated trips back and forth to the finance department, and I later learned there were warranty coverage options available that were never fully explained during the purchase process. Perhaps most disappointing has been the lack of response from management. I contacted the Pre-Owned Sales Manager, Darren, multiple times regarding these issues and was repeatedly told to wait for updates. I also contacted the General Manager by both phone and email more than three weeks ago and have yet to receive any response. While waiting at the dealership, I also noticed other customers being offered refreshments and basic courtesies while I was largely overlooked. Although minor by itself, it added to the overall feeling that my business was not valued. More than a month after my purchase, I am still waiting for answers regarding my plate transfer, reimbursement for expenses, and acknowledgment of the concerns I raised. A luxury vehicle purchase should not end with this level of uncertainty and lack of follow-up. Based on my experience before, during, and especially after the sale, I cannot recommend this dealership.

Read at DealerRater

Matt and the entire team were incredibly helpful. Since I purchased my GLC from out of state, Matt handled everything remotely to save me from making multiple trips. All I had to do was sign the paperwork and pick up the car. He also provided a very thorough walkthrough of all the vehicle features and functions. Highly recommend! 😊

Read at DealerRater